Media

6 Comments

  1. Michael Cross

    How do you change the profile image? I can’t change the main profile image or the members image. No link in the pop up to upload???

    1. ProfileGrid

      Users can change their profile image on “My Profile” page. Please refer to the following steps to change the image:

      1) Login to the site front end and go to “My Profile” page. Hover the pointer over profile image, and “Update Image” link will display.
      2) Click on this link- a pop up will appear.
      3) Click on “Change Image” link and browse to the new image. Save it.

  2. Hüseyin

    There is no image to change but when a user wants to upload an image it show change buttor. After clicking change button it redirect profile page and nothing happens. Mission is failed.

    1. ProfileGrid

      Please check this after deactivating the other plugins except for ProfileGrid on site. If you still face the issue, we will require access details. Please reach out to us through our support page on our site and we can help you further.

  3. Dammand Cherry

    I’m having the same issue. I can see the link to change the image, but nothing seems to happen.

    1. ProfileGrid Editorial Team

      In order to check the issue on your site, we will require access details. Please reach out to us through our support page on our site and we can help you in order to allow us to assist you further.

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